At Reflex, we are committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, make a purchase, or interact with us online.

1. Information We Collect

We collect various types of information to provide a better shopping experience and to improve our services. This includes:

  • Personal Information: When you create an account or make a purchase, we may collect personal information such as your name, email address, billing and shipping addresses, and payment details.
  • Non-Personal Information: We also collect data that does not directly identify you, such as browser type, device type, and general geographic location.
  • Automatic Information: Certain information is collected automatically when you visit our website, such as IP address, browsing history, and cookies that help us personalize your experience.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Order Processing: To complete orders, process payments, and arrange delivery.
  • Customer Support: To respond to your inquiries and provide support.
  • Personalization: To recommend products based on your browsing history and preferences.
  • Marketing: To send promotional offers, discounts, and updates about new products (you can opt out at any time).
  • Improvement of Services: To analyze usage and improve website functionality and user experience.

3. Sharing Your Information

We respect your privacy and only share your information under specific circumstances:

  • Service Providers: We may share your information with trusted third-party providers who assist us in operating our website, processing payments, and delivering orders. These parties are obligated to keep your information secure.
  • Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena or other legal process.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, customer information may be transferred to the new owner.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These technologies help us remember your preferences, analyze website traffic, and personalize content. You may control or disable cookies through your browser settings, although doing so may limit certain functionalities of the website.

5. Data Security

We take data security seriously and implement a variety of measures to protect your personal information. Our website uses SSL encryption for secure transactions, and we regularly review our security protocols to safeguard against unauthorized access, alteration, or disclosure.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access and Correction: You may request access to the personal information we hold about you and request corrections if necessary.
  • Opt-Out: You may opt out of receiving marketing communications from us at any time.
  • Data Deletion: You may request the deletion of your personal data, subject to legal requirements for record-keeping.

To exercise any of these rights, please contact us through the available communication channels on our website.

7. Third-Party Links

Our website may contain links to third-party websites for additional resources or services. Please note that this Privacy Policy applies only to our website. We are not responsible for the privacy practices of external websites, and we encourage you to review their privacy policies separately.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy regularly to stay informed about how we protect your information.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will promptly delete it.

10. Consent

By using our website, you consent to this Privacy Policy and agree to its terms.

Thank you for trusting Reflex with your personal information. We are committed to maintaining the highest standards of privacy and security.